While we believe that the opinion that matters most comes from words of praise from the guests and patients who eat our meals every day, we've also been formally honored for the quality of our meals and service.
Press Ganey Patient Satisfaction Reports, Top Rankings
We regularly achieve top rankings from our patients, as reported by Press Ganey, an independent, nonprofit customer satisfaction surveyor. All departments of Mount Nittany Medical Center receive these reports to facilitate superior patient care.
Since 2006, almost all of our quarterly reports have placed our department in the 93rd percentile or higher in every category: against regional competitors, against similar sized hospitals and against all other Press Ganey rated institutions.
The leadership of Mount Nittany Medical Center awared Nutrition & Culinary Services with the PEAK Award (Promoting Excellence, Achievement and Knowledge):
Press Ganey Inpatient Satisfaction - Meal Selection
- 99th percentile Large Press Ganey Data Base
- 99th percentile 150-299 Bed Group
- 99th percentile AHA Region 2
- Above Achievement Threshold for all Patient Experience Domains
This installation upgrades tray service beyond expectations through its bright, classy presentation. The operator wanted each tray service to stand on its own and this installation achieves this goal by presenting something that's unlike anything our judges have seen in patient feeding.
Foodservice Magazine: First place, Onsite Foodservice
In the February issue of Foodservice Magazine, Mount Nittany Medical Center received first place in the Onsight Foodservice category. The judges said they were "blown away by the (Mount Nittany Medical Center) team's creativity and willingness to step outside the box."
The trays were designed by Chef Gary Glenn and are complemented by sophisticated touches like china and cast-iron cocottes.
Your Opinion Matters
Please help our team continue to meet and exceed our patients' needs and desires by filling out the brief comment card you receive after leaving our care.