Help Desk Support
- April 9, 2014
- May 5, 2014
- Job Type
- Mount Nittany Health
- Information Services
- Mount Nittany Medical Center
- Full Time
Help Desk Support
Mount Nittany Health
May 5, 2014
Associate degree or High school degree with Microsoft Certification or equivalent. Experience with the current Microsoft operating systems office applications is required. Working knowledge of PC hardware components and terminology is required. Previous data entry and/or computer operations experience. Excellent communication and organizational skills required.
Supports the Medical Center users and Information Services staff by providing first-line support in the Help Desk system (includes troubleshooting/resolving technical problems). Observes and monitors the performance of the Medical Center's information systems to include network servers, background processors, interface engines, ancillary systems, and physical/environmental entities (includes using appropriate software tools, monitors the computer hardware connected to the Medical Center's network to ensure continuous operation of real-time online computer systems). Performs routine maintenance and daily operations necessary to promote the integrity and ensure the continuous operations of the Medical Center's information systems (includes performing backup procedures to assure the recovery of data and operation systems in the event of a system failure). Performs data entry of charges into the Medical Center's database systems. Provides support to department projects that enhance the operations of the Medical Center's information systems.
Internal and external recruitment will occur simultaneously. Rotating shifts to meet departmental needs
Rotating weekends and holidays to meet departmental needs
INTERNAL CANDIDATES: Please submit your bid by clicking on the APPLY button no later than 12:00 Noon, on the closing date. (Include Name; Phone #; Current Position & Dept; Transfer date if within the last year; Active Discipline; PCN # of position applying for; State how you meet the qualifications for this position). Please direct all quesitons to Human Resources: 814.234.6143.
Extneral Candidates: Please submit your application/resume to Human Resources, or complete an online application. Information can be submitted by email: firstname.lastname@example.org or fax: 814-231-7099. Please include name, position applying for and relevant information.
Job Expired 5/5/2014