- Clerical
Help Desk Support
- Listed
- March, 11 2013
- Available
- March, 11 2013
- Dept.
- Information Services
- PCN
- 01.9360.450024.006
- Facility
- Mount Nittany Medical Center
- Status
- Regular Part Time
Minimum Qualifications
Associate degree or High school degree with Microsoft Certification or equivalent. Experience with the current Microsoft operating systems office applications is required. Working knowledge of PC hardware components and terminology is required. Previous data entry and/or computer operations experience. Excellent communication and organizational skills required.
Primary Duties
Posted internal and external simultaneously. Supports the Medical Center users and Information Services staff by providing first-line support in the Help Desk system (includes troubleshooting/resolving technical problems). Observes and monitors the performance of the Medical Center's information systems to include network servers, background processors, interface engines, ancillary systems, and physical/environmental entities (includes using appropriate software tools, monitors the computer hardware connected to the Medical Center's network to ensure continuous operation of real-time online computer systems). Performs routine maintenance and daily operations necessary to promote the integrity and ensure the continuous operations of the Medical Center's information systems (includes performing backup procedures to assure the recovery of data and operation systems in the event of a system failure). Performs data entry of charges into the Medical Center's database systems. Provides support to department projects that enhance the operations of the Medical Center's information systems.
Schedule
Rotating shifts to meet departmental needs
Holiday Schedule
Rotating weekends and holidays to meet departmental needs
Other Information
Internal Candidates: Anyone interested in the above position must submit a RESUME to the Human Resources Department no later than 12:00 Noon, March 18, 2013. Job bids /Resumes can be submitted by email: jobbid@mountnittany.org (include your name, current position, PCN # of position applying for and any relevant information), by fax at (814-231-7099), through interoffice mail, or hand deliver. Extneral Candidates: Please submit your application/resume to Human Resources, or complete an online application. Information can be submitted by email: hr@mountnittany.org or fax: 814-231-7099. Please include name, position applying for and relevant information.