News | Published June 8, 2012

Mount Nittany Medical Center’s ED is a familiar place for one Huntingdon family

Most people have been in an emergency department at some part during their life, either as a patient or with a family member or friend. The experience can be scary and nerve-racking. For Tricia Keller, a resident of Huntingdon and the mother of three children, Mount Nittany Medical Center's emergency department has been a lifesaver for her family.

Keller describes how her husband, Scott, complained of severe abdominal pain that started to worsen very quickly. She made the decision to take him in her own car from Huntingdon, about 45 minutes from State College, to Mount Nittany Medical Center. "On the way there, my husband said he didn't know if he could make it since he was in such severe pain. I called an ambulance and they met me in Pine Grove Mills," said Keller. "By the time I got to the medical center, the staff knew who I was and why I was there. They gave Scott some pain medications to make him more comfortable before taking him for tests to determine his medical issues. It turned out he had a twisted bowel, which could be corrected without surgery. I was very impressed by the amount of communication with the staff and their professionalism. Scott ended up spending two nights in the medical center and the nurses were just wonderful," Keller concluded.

"Overall," says Keller, "my experiences at Mount Nittany Medical Center's emergency department have always been very positive. I have taken other children there with broken bones or illnesses, and the wait has never been long. The staff has always been very customer-oriented and great at communicating with me on the status of a family member under their care. They are cheerful and efficient, which is why our family prefers Mount Nittany Health."

The Open House on June 23 will provide families, like the Kellers, an opportunity to see first hand how the new ED facility was designed for optimal patient comfort, privacy and efficiency.